Supplying All Your Bark Needs!

FAQ Section

Do I have to use play area bark for a children's play area?

Yes. Play area bark is tested to determine it’s critical fall height and then tumbled to remove jagged edges and reduce the chance of splinters.

How much bark do I need?

As a guide, one cubic meter bulk bag will cover an area of approximately 15 sq meters to 50mm. If you need any help give us a call and we’ll be happy to help

Does the price include VAT?

All our quoted prices are inclusive of VAT.

Does the price include delivery?

Yes, the price you see is the delivered price.

Do you deliver to where I live?

We cover the whole country! Simply select your postcode from the drop down menu.

How much notice do I need to give for delivery?

For the majority of the country, orders placed before 2pm can be delivered on a next working day basis. However, we are unable to make deliveries on Sundays or Mondays.

Can I pick a delivery day?

Yes you can! In the checkout section of the website you can choose your delivery day from a drop down menu. Our standard delivery days are Tuesday through to Friday.

Do you deliver on Saturdays?

Yes, although Saturdays incur a £30 surcharge, so many of our customers choose a Friday delivery instead.

Can I specify a delivery time?

You can specify either a morning delivery (before 1pm) or an afternoon delivery (after 12pm), for an extra £10. Unfortunately we are unable to offer more specific delivery times.

How is the bark delivered?

We deliver to the kerbside, using a tail lift offload and a pallet trolley. The delivery needs to be made to a flat hardstanding area, such as concrete or tarmac. We cannot deliver using a crane offload.

Do I have to be home when the delivery is made?

It can be arranged for the delivery to be left without a signature, but we would need prior notice of this.

Will I receive an invoice or receipt?

The confirmation email is your invoice and receipt.

Are the bags and pallets returnable?

Unfortunately the haulier does not re-collect the pallets, so we ask our customers to dispose of the pallet safely. The bulk bags can be useful for collecting hedge cuttings and other garden waste.